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WhatsApp has delayed a privateness coverage replace that precipitated confusion and backlash amongst customers over fears it might imply broader knowledge sharing with the messaging app’s proprietor Facebook.
“We have heard from so many individuals how a lot confusion there may be round our current replace. There’s been plenty of misinformation inflicting concern and we wish to assist everybody perceive our rules and the details,” WhatsApp stated in a weblog publish over the weekend.
The updates associated particularly to options that permit customers to message and work together with companies on WhatsApp. Final yr, Fb introduced that companies utilizing WhatsApp might retailer and handle their chats with clients utilizing Fb’s “safe internet hosting infrastructure.”
As a part of this, a enterprise can see the contents of the message between it and a consumer and will use that info for its personal advertising and marketing functions, which might embody promoting on Fb.
WhatsApp was set to start out prompting customers on Feb. 8 to just accept up to date phrases with a view to proceed utilizing the app. However Fb stated that it’s now pushing the date again for individuals to evaluation and settle for the phrases. Nobody may have their account suspended or deleted on Feb. 8, Fb added. Folks will “regularly” have the prospect to evaluation the coverage “at their very own tempo” earlier than the brand new enterprise choices can be found on Might 15.
The privateness updates precipitated “confusion,” WhatsApp stated. Many customers took it to imply that the app could be sharing extra knowledge, together with messages, with Fb.
Many customers had been involved that the up to date privateness coverage signaled broader knowledge sharing between WhatsApp and Fb. However that’s not the case. Since 2016, WhatsApp has shared sure knowledge with Fb corresponding to your telephone quantity.
However the contents of messages can’t be considered by WhatsApp or Fb. That is as a result of they’re encrypted. That’s not altering.
Nonetheless, customers involved about their privateness seemed to rival messaging apps Sign and Telegram. These two apps market themselves as privacy-focused and both reported surging downloads.
On Saturday, Sign suffered an outage as a result of an inflow of customers. Sign stated it was “including new servers and further capability at a file tempo each single day” final week and the app got here again on-line on Sunday.